Foundational SalesPlaybook Worksheets

New business gets the spotlight, but in Enterprise SaaS the bulk of durable growth comes after the first signature: renewals, upsells, and cross-sells. When Sales and Customer Success run on a connected model in HubSpot, three compounding effects kick in: AEs keep line-of-sight on impact, CS uncovers expansion systematically, and leadership can track LTV, renewal risk, and expansion health in real time. That’s how customer-led growth becomes repeatable—not anecdotal.

Getting companies and contacts into HubSpot isn’t hard—keeping associations intact and duplicates out is the real game. This guide gives you a practical flow you can repeat any time, plus a light cleanup routine so Sales, Marketing, and CS can trust the data.

ABM pays off when your product is complex, the ACV is high, and the total number of winnable accounts is small. The mistake most teams make? Over-automating too soon and under-investing in data discipline and weekly rituals. This guide gives you the sweet spot: just enough structure to run a credible pilot in 90 days—using HubSpot as the backbone—without burying your team in tooling.